This Privacy Policy outlines how Brian Roche Painter & Decorators (“we,” “us,” or “our”) collects, uses, discloses, and protects the personal information of users (“you” or “your”) when you visit our website and use our services. We are committed to safeguarding your privacy and ensuring the security of your personal information. By accessing our website and using our services, you consent to the practices described in this Privacy Policy.
Information We Collect
1.1 Personal Information
We may collect personal information that you voluntarily provide to us when you interact with our website or use our services. The types of personal information we may collect include:
- Contact information (such as your name, email address, phone number, and postal address)
- Billing and payment information
- Information you provide when communicating with us (such as inquiries, feedback, or customer support requests)
- Demographic information (such as your age, gender, and location)
1.2 Non-Personal Information
We may also collect non-personal information automatically when you visit our website or use our services. This information may include:
- Log data (such as your IP address, browser type, operating system, and referring/exit pages)
- Cookies and similar technologies (please refer to our Cookie Policy for more information)
Use of Information
2.1 Provide and Improve Services
We use the information we collect to provide and improve our painting and decorating services. This includes:
- Processing and fulfilling your requests for services
- Communicating with you about your projects and inquiries
- Providing customer support and responding to your feedback
- Personalizing and enhancing your experience with our website
- Analyzing and improving the effectiveness of our services and marketing campaigns
- Developing new features and offerings based on user preferences and needs
2.2 Marketing and Communication
With your consent, we may use your contact information to send you promotional materials, newsletters, or other marketing communications. You can opt-out of receiving these communications at any time by following the instructions provided in the communication or by contacting us directly.
2.3 Legal Obligations and Protection
We may use and disclose your information as required by applicable laws, regulations, or legal processes. Additionally, we may use and disclose your information to protect our rights, privacy, safety, or property, as well as the rights, privacy, safety, or property of our users or others.
Sharing of Information
3.1 Service Providers
We may engage trusted third-party service providers to assist us in delivering our services and managing our business operations. These service providers may have access to your personal information but are contractually obligated to use it only to perform specific tasks on our behalf and in compliance with this Privacy Policy.
3.2 Business Transfers
In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction. We will notify you via email or a prominent notice on our website of any change in ownership or use of your personal information.
3.3 Legal Compliance and Protection
We may disclose your personal information if we believe it is necessary to comply with applicable laws, regulations, or legal processes or to protect our rights, privacy, safety, or property, as well as the rights, privacy, safety, or property of our users or others.
Data Security
We have implemented appropriate technical and organizational measures to safeguard your personal information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Retention of Information
We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. When we no longer have a legitimate business need to process your personal information, we will securely delete or anonymize it.
Your Rights and Choices
You have certain rights and choices regarding your personal information:
- Access: You can request access to the personal information we hold about you and receive a copy of that information.
- Rectification: You can request that we correct inaccurate or incomplete personal information.
- Erasure: You can request the deletion of your personal information, subject to legal requirements.
- Restriction: You can request the restriction of processing of your personal information under certain circumstances.
- Objection: You can object to the processing of your personal information for direct marketing purposes or on grounds relating to your specific situation.
- Withdrawal of Consent: If you have provided your consent for the processing of your personal information, you can withdraw your consent at any time.
- Do Not Track: Your browser may offer a “Do Not Track” setting that allows you to opt-out of certain tracking technologies used for behavioral advertising purposes.
To exercise your rights or make a request, please contact us using the information provided at the end of this Privacy Policy. We will respond to your request promptly, in accordance with applicable laws.
Children’s Privacy
Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to remove that information from our systems.
Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review the privacy policies of those sites before providing any personal information.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any material changes by posting the updated Privacy Policy on our website or through other appropriate communication channels. We encourage you to review this Privacy Policy periodically for any updates.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at: [email protected].
Thank you for reading our Privacy Policy.